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Do you need information or have questions about specific products or offers? Would you like to know how to exchange or return your order? Whether by phone, email or chat: We are always there for you. We will be happy to help you quickly with any questions or concerns. Please state your order number if you have any questions about your order. That way we can respond promptly.
A split-screen image showing two customer service concepts. On the left, a smiling woman with curly hair wearing a gray blazer speaks into a headset microphone in a modern office setting, with a blurred male colleague also wearing a headset in the background. On the right, a close-up view of a computer keyboard with illuminated cube-shaped icons displaying contact symbols - a phone and email (@) symbol - floating above the keys, representing digital communication options.A split-screen image showing two customer service concepts. On the left, a smiling woman with curly hair wearing a gray blazer speaks into a headset microphone in a modern office setting, with a blurred male colleague also wearing a headset in the background. On the right, a close-up view of a computer keyboard with illuminated cube-shaped icons displaying contact symbols - a phone and email (@) symbol - floating above the keys, representing digital communication options.

KOMFORTNESS®

The GIESSWEIN promise: Where comfort and service go hand in hand! A term that at GIESSWEIN not only stands for comfort, but for a completely new sense of well-being. This word combines ‘comfort’ and ‘wellness’ to create a unique philosophy that is reflected in every one of our products and our service.
A soft grey orthopedic shoe with beige laces rests on fluffy white wool, suggesting extreme comfort. The shoe features a black embroidered logo and a label that reads “GIESSWEIN.” In the bottom left, there's an inset image of a person gently massaging their bare foot, emphasizing foot care and relief. The background is light and airy, enhancing the feeling of softness and comfort.A soft grey orthopedic shoe with beige laces rests on fluffy white wool, suggesting extreme comfort. The shoe features a black embroidered logo and a label that reads “GIESSWEIN.” In the bottom left, there's an inset image of a person gently massaging their bare foot, emphasizing foot care and relief. The background is light and airy, enhancing the feeling of softness and comfort.

Tradition for over 70 years

GIESSWEIN is a company with a history and a future. For over 70 years and already in the third generation, we have stood for quality, innovation and a deep connection with nature. GIESSWEIN combines decades of experience with passion and attention to detail - this is the Komfortness® brand, designed in Austria.
A collage of vintage family and fashion photographs is displayed alongside a modern photo of the Giesswein company building. The vintage images include people in traditional or retro clothing, a smiling baby in a plaid outfit, and a couple with ski poles in front of a snowy mountain. The modern building features a sleek dark facade with large windows and a crest below the golden "GIESSWEIN" logo, set against a purple-blue sky.A collage of vintage family and fashion photographs is displayed alongside a modern photo of the Giesswein company building. The vintage images include people in traditional or retro clothing, a smiling baby in a plaid outfit, and a couple with ski poles in front of a snowy mountain. The modern building features a sleek dark facade with large windows and a crest below the golden "GIESSWEIN" logo, set against a purple-blue sky.

All-round service

Your satisfaction is important to us, which is why we offer free delivery and returns as well as an uncomplicated exchange service. If you have any questions or concerns after your purchase, we will continue to be there for you to ensure that you are completely satisfied. And best of all, with our 1-year satisfaction guarantee, you can rest assured that you have always made the right decision.GIESSWEIN - A service that is as convenient as our products.
A person unboxes a pair of bright red GIESSWEIN sneakers, holding one shoe up for a closer look. The shoes have grey soles and the brand's black logo on the side. In the bottom left corner, a red graphic features two hands cradling a heart-shaped icon with three stylized figures representing a family, symbolizing care, comfort, or family support.A person unboxes a pair of bright red GIESSWEIN sneakers, holding one shoe up for a closer look. The shoes have grey soles and the brand's black logo on the side. In the bottom left corner, a red graphic features two hands cradling a heart-shaped icon with three stylized figures representing a family, symbolizing care, comfort, or family support.

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