Return

How to return your order

Please enclose the return note or a copy of the invoice / delivery note with the parcel, so that we can assign you the return.

Upon receipt of the return we will refund the amount to your form of payment within 10 to 14 days.

For an exchange, please reorder the desired product.

Generate return label

Please select your country to generate a return label.
With this label you can send your order back to us free of charge.
If your country of origin is not listed, please contact us at shop@giesswein.com.

From which country would you like to send back?

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... or the continue shopping in English Store for Europe.